Professional
with strong technological and communication skills
coupled with sales and customer service experience pursuing an Associate’s Degree in Court Reporting
coupled with sales and customer service experience pursuing an Associate’s Degree in Court Reporting
EDUCATION
Associate’s Degree in Court Reporting Present
· Dean’s List – GPA 3.47
· Related coursework: Sten I,
II, III, IV
SKILLS
·
Solid oral and written communications
skills - Sharp researcher and writer - Accurate
transcriber
·
Firm computer knowledge: Microsoft Office Suite: Word, PowerPoint & Excel
·
Stenograph machine speed of 110
·
Trained in sales and customer service
·
Recognized for outstanding
performance and dedicated service
QUALIFICATIONS & EXPERIENCE
·
Knowledgeable
in troubleshooting effectively and resolving/following up on customer issues - ensuring
the customers’ needs are addressed promptly - and communicating with the
management team effectively
·
Experienced
in ensuring a positive experience for our internal/external customers through inventory
and cash management and point of sale paperwork
·
Skillful
in maintaining time sensitive daily, weekly, and monthly records with a high
degree of detail and accuracy
UPI Wireless 2003
- 2009
PUBLICATIONS
Excellent references available upon request